About Us
Your dedicated partner for XCMG equipment and parts.
We are a nimble team with factory-grade supply access, helping global contractors secure genuine machines, parts, and logistics with clarity.
Direct OEM supply chain
Genuine components, verified configurations, and synchronized updates from the factory.
Project-grade logistics
Export paperwork, consolidation, and customs handled by one bilingual team.
24h engineering response
Specification support, documentation, and troubleshooting across time zones.
Who we are
Founded by former XCMG aftermarket and supply-chain leads, we combine factory know-how with commercial agility.
The team has supported projects in Southeast Asia, LATAM, and the Middle East, bridging the gap between on-site needs and OEM systems.
How we work
One account team coordinates machines, parts, logistics, and documentation so clients do not repeat the same brief.
We prioritize transparency—sharing availability, risks, and alternatives as early as possible.
What we deliver
Core service capabilities
Equipment export coordination
Model validation, production follow-up, factory inspection, and shipment booking.
OEM spare parts fulfillment
VIN-based parts lookup, packing optimization, and consolidated dispatch.
Technical documentation & training
Operation manuals, maintenance plans, and remote onboarding for site teams.
After-sales coordination
Warranty claims, troubleshooting, and on-demand expert calls with factory engineers.
Common contractor challenges
- Fragmented communication across sales, logistics, and aftermarket teams.
- Unclear parts availability, leading to stalled equipment.
- Difficulty synchronizing documentation for customs and financing.
Our response
- One bilingual coordinator per project, consolidating all OEM conversations.
- Real-time stock checks and alternative proposals before downtime occurs.
- Standardized document kits aligned with customs, banking, and client requirements.
Trust & proof
What keeps project owners confident
Factory-backed access
Authorized access to XCMG plants and storage hubs ensures authenticity and traceability.
Global partner network
Collaborations with logistics partners in Singapore, Dubai, and Veracruz cover major trade lanes.
Project references
Supported mining fleets, municipal projects, and rental fleets with tailored parts plans.
Development history
Milestones in a short timeline
A vertical timeline highlighting achievements within three years plus what comes next.
2022
Founded by OEM veterans
Former XCMG after-sales and supply-chain core members (15+ years experience) establish the company to deliver factory-grade service with startup speed.
Snapshot
Executing and refining processes to prepare the next phase.
2023
100+ domestic customers served
Built standardized coordination with XCMG plants and warehouses, delivering machines and parts for more than one hundred domestic engineering companies.
Snapshot
Executing and refining processes to prepare the next phase.
2024
Global project enablement
Extended support to Southeast Asia and Middle East contractors, introducing bilingual remote inspection, documentation kits, and bonded consolidation.
Snapshot
Executing and refining processes to prepare the next phase.
2025+
Next milestones
Launching Singapore pre-positioned inventory, rolling out inventory-visibility portal, and expanding on-site technical partners.
Snapshot
Looking ahead: expanding overseas stock, digital visibility, and on-site partner network.
Ready to move your project forward?
Talk to our consultants for tailored equipment and parts solutions or book a remote inspection.